Keywords
- Allows for automated short message response that can include active links and or telephone numbers.
- Links can be directing the customer to a web page like services, locations maps, menus, specials or just about anything you want to push out or make available to your customers WHEN THEY NEED IT
- It can incorporate telephone numbers so they can just click to call the numbers sent in the response
- $25 one time set up fee per Keyword
Call Connect
Used as a Keyword to set up a call to any number and then bridges in the person who sent the call connect keyword
Connect Keyword
Example:
Someone Texts the word “help” to your business line
Our platform calls your customer service number.
Announces to the customer service person who answers "you are about to be connected to a customer who texted a request for help"
The customer and the customer service agent are then connected and have normal phone call from their perspective
- $25 one time set up fee
- $0.05 per Call
Optional - Calls can be recoded and available via a web portal
- $19.95/month
- Includes 500 Minutes
- Additional minutes @ $0.05 per minute